Non-Emergency Patient Transport.
Reliable, compassionate Non-Emergency Patient Transport Services (NEPTS) and high-dependency transport — the planned journeys that keep patients moving safely between home, hospital and treatment, without relying on 999.
Trusted to Move Patients Safely.
We are a trusted partner to NHS trusts and local authorities, delivering contracted patient transport that complements the 999 emergency network. Every patient is matched to the right level of clinical care and the right vehicle, so they remain safe and comfortable throughout their journey.
All Journey Types & Mobilities
Outpatient appointments, dedicated discharges, renal, HDU, cardiology and mental health transport — the journeys that do not fall under the remit of 999.
Strong Clinical Leadership
Exceptionally strong clinical governance and quality leadership, with real-time self-service reporting for commissioners.
Caring, Competent Crews
Qualified, competent and caring crews with all training delivered by our expert in-house clinical education team.
Industry-Leading CQC Performance
CQC registered with a strong inspection history across patient transport services, fully compliant with Fundamental Standards.
Specialised Vehicles
A modern, specialised vehicle fleet configured to meet the individual needs of every patient we transfer.
Self-Delivered Service
We self-deliver the overwhelming majority of contracted services — ensuring continuity, reliability and accountability.
Every Planned Journey, Covered.
From routine outpatient appointments to complex high-dependency transfers, our crews are trained and equipped to deliver the right level of care for every patient.
National Coverage
Checked Crews
Operations Centre
READY TO DEPLOY?
Partner with Spark Medical for reliable, clinically-led non-emergency patient transport across the UK.